Understand working status and typing indicators
Understand working status and typing indicators in Cortex Chat: practical steps, setting explanations, result checks and troubleshooting.
Typing is a conversation signal, while the runtime can be doing tool work or waiting for input. A quiet transcript does not necessarily mean the assistant is idle, and a typing indication does not prove a message has already been saved.
Before you start
The Sidekick identity, role description, runtime and tool policy describe different things. Name and artwork identify the assistant. Skills and job tell it how to approach work. Sessions determines whether its runtime is available, and saved tool settings determine the operations it can use. An assistant can therefore have a clear job but still be offline or lack a required app permission. Diagnose the specific layer before restarting or replacing it. In particular, removal is not a harmless refresh: the confirmation explains that the transcript is permanently deleted. Preserve the work you need through an appropriate authorised artifact before a destructive action.
Step-by-step
- Check the selected Sidekick heading and current activity.
- Read the latest message for an unanswered question or requested input.
- Wait for the actual reply or inspect a specific status error before sending a duplicate task.
What the settings mean
| Control or state | Meaning |
|---|---|
| Role | Instructions and specialisation, not automatic credentials. |
| Runtime | Starting, working, restarting and other current availability signals. |
| Default | An account preference used for an implicit assistant selection. |
| Tool policy | Saved allowed operations for the relevant context. |
Check the result
The next action follows the observed state rather than an assumption based only on animation.
If it does not work
If activity appears stale, check connectivity and refresh the relevant status. Avoid restarting an agent merely because one poll or animation is delayed.
Continue with the right context
Return to the Cortex Chat guide index to choose another task. Keep the current account, assistant and conversation in view when following the next guide. To use the product, open Cortex Chat.
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