Change a member role, suspend or reactivate access
Change a member role, suspend or reactivate access in Cortex Chat: practical steps, setting explanations, result checks and troubleshooting.
Save role, Suspend and Reactivate have different effects. Suspension removes workspace access in Cortex and Fmail until reactivated; it is not just silencing notifications. Owners may have additional role-management powers that other administrators do not.
Before you start
The profile menu links account identity, Wallet information and workspace administration. Changes to a member role or an administrator ceiling affect shared access; they are not conversation appearance settings. Read the selected person’s email and the workspace context before saving. Member invitations, group membership and Sidekick tool access are different layers, with separate confirmation and recovery paths. A stale-data message means you should reload current information before a new mutation. For financial work, the selected Wallet account and its transaction history matter more than an isolated balance summary. Never include account tokens, recovery information or payment data in a public support screenshot.
Step-by-step
- Find the intended member in Workspace members and confirm their email.
- Choose the appropriate role or status action and read any confirmation about affected access.
- Save or confirm, then refresh the member list to verify the resulting role/status.
What the settings mean
| Control or state | Meaning |
|---|---|
| My account | Personal account settings and identity. |
| Workspace members | People, roles and invitation/status management. |
| Administrator permissions | Owner approval for management and tool delegation. |
| Recent actions | Recorded workspace operations, separate from conversation history. |
Check the result
The intended person has the intended access state, with no change to a similarly named member.
If it does not work
If details are stale, refresh before another mutation. Do not suspend a member to troubleshoot one unavailable app or a muted conversation.
Continue with the right context
Return to the Cortex Chat guide index to choose another task. Keep the current account, assistant and conversation in view when following the next guide. To use the product, open Cortex Chat.
- Use the account menu and My account
- Read the Wallet balance shown in your profile
- Open the intended Add credits flow
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