Read a Sidekick runtime status
Read a Sidekick runtime status in Cortex Chat: practical steps, setting explanations, result checks and troubleshooting.
The status display combines lifecycle and activity information. Starting, restarting or stopped describe runtime availability; thinking, working or writing describe activity. The connected indicator is another signal and should be read alongside the label.
Before you start
The Sidekick identity, role description, runtime and tool policy describe different things. Name and artwork identify the assistant. Skills and job tell it how to approach work. Sessions determines whether its runtime is available, and saved tool settings determine the operations it can use. An assistant can therefore have a clear job but still be offline or lack a required app permission. Diagnose the specific layer before restarting or replacing it. In particular, removal is not a harmless refresh: the confirmation explains that the transcript is permanently deleted. Preserve the work you need through an appropriate authorised artifact before a destructive action.
Step-by-step
- Locate the Sidekick status beside its name or in Manage Sidekicks.
- Read both the textual state and the connection indicator.
- Use Refresh status or Check status when the state needs a current read.
What the settings mean
| Control or state | Meaning |
|---|---|
| Role | Instructions and specialisation, not automatic credentials. |
| Runtime | Starting, working, restarting and other current availability signals. |
| Default | An account preference used for an implicit assistant selection. |
| Tool policy | Saved allowed operations for the relevant context. |
Check the result
You can distinguish an idle connected assistant from a stopped or unreachable one.
If it does not work
Do not treat a changing avatar or a working label as evidence that your requested external task completed. Inspect the conversation and destination result as well.
Continue with the right context
Return to the Cortex Chat guide index to choose another task. Keep the current account, assistant and conversation in view when following the next guide. To use the product, open Cortex Chat.
- Create a specialist Sidekick
- Write a clear Skills and job description
- Understand working status and typing indicators
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