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Disable tool access using an explicit empty policy

Disable tool access using an explicit empty policy in Cortex Chat: practical steps, setting explanations, result checks and troubleshooting.

An explicitly saved policy with no tools disables the application’s tools for that context. That differs from having no explicit policy saved. Clearing permitted selections is therefore a meaningful access change, not a way to reset an unrelated connection error.

Cortex Chat tool permissions
Cortex Chat tool permissions.

Before you start

Effective tool access depends on the connected account, workspace authority, the owner’s approval ceiling and the Sidekick’s saved context-specific policy. These settings are deliberately separate. A checkbox can represent an unsaved choice, while the running assistant may still be using its previously saved tools until refresh. Review the description and read/write annotation rather than granting everything in response to one error. Private and group policies can differ even for the same assistant. If the interface reports owner approval needed, follow its exact account/context/application guidance. Restarting cannot manufacture missing approval and can affect the Sidekick in other conversations.

Step-by-step

  1. Open the intended app’s Tools permissions.
  2. Clear the permitted selections only if disabling that access is your goal.
  3. Save the app policy and verify the All tools are disabled by this explicit policy message or zero saved count.

What the settings mean

Control or stateMeaning
Owner ceilingThe maximum tools an administrator may delegate.
Saved policyThe actual operations selected for this Sidekick/context.
Unsaved selectionDraft choices that have not yet taken effect.
Runtime refreshHow the running assistant receives a saved policy change.

Check the result

The intended application tools are disabled for this assistant/context.

If it does not work

If you intended to restore access rather than remove it, choose and save the specific tools instead. Do not clear unrelated app policies as a troubleshooting shortcut.

Continue with the right context

Return to the Cortex Chat guide index to choose another task. Keep the current account, assistant and conversation in view when following the next guide. To use the product, open Cortex Chat.

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