Set notification sounds, volume and alerts
Set notification sounds, volume and alerts in Cortex Chat: practical steps, setting explanations, result checks and troubleshooting.
Sounds & alerts contains App alerts, Notification sounds, volume and event-type choices for this device. Desktop alerts while Cortex is open also require browser notification permission where supported. Device and browser restrictions can override an app preference.

Before you start
Appearance, layout, notification sounds and some cached history are device/browser state. The interface explicitly marks a conversation background as This device and distinguishes an account-saved default Sidekick from a cached value. Another participant or device may therefore look different without anything being broken. A cached conversation is useful while reconnecting but does not prove that identity is currently verified or that a new message reached the server. Preserve useful drafts before clearing browser storage. When troubleshooting, distinguish browser permission, local preference, network availability and external service state instead of treating them as one setting.
Step-by-step
- Open Notifications and expand Sounds & alerts.
- Set the intended switches, event types and Sound volume, then use Preview to test.
- If enabling desktop alerts, answer the browser permission request and inspect its resulting state.
What the settings mean
| Control or state | Meaning |
|---|---|
| Device preference | A setting whose effect is local to this browser or device. |
| Account preference | A value confirmed as saved to the signed-in account. |
| Cached history | Previously stored conversation content, not a new server result. |
| Browser permission | Microphone, sound or notification authority outside the app switch. |
Check the result
The selected event sound can be heard and the device’s alert settings are understood.
If it does not work
If Preview reports audio unavailable, check browser sound and output volume. App alerts, custom sounds and system desktop notifications are separate mechanisms.
Continue with the right context
Return to the Cortex Chat guide index to choose another task. Keep the current account, assistant and conversation in view when following the next guide. To use the product, open Cortex Chat.
- Switch between light and dark mode
- Choose a conversation background
- Upload or remove a custom chat background
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