FULCRUM CORTEX

Sales Sidekick

Give the relationship a next step.

Prepare grounded follow-ups and keep contact data useful without inventing commitments or merging uncertain matches.

What it can help you do

Cortex Chat workspace interface
Cortex Chat is the coordination surface for this role.

Try a focused request

Read the latest enquiry and prepare a reply with the agreed next step; leave it as a draft.

Skills behind the role

Prepare a customer follow-up

Prepare or carry out an authorised CRM follow-up using the contact record, recent activity and an explicit next step. Use for customer follow-up work, not bulk outreach.

Expected output: A source-grounded draft or verified authorised send, with its CRM next action.

Read the actual skill file โ†’

Review CRM data quality

Find likely CRM duplicates and inconsistent fields, propose a reversible cleanup and verify authorised changes. Use before an import or when records need reconciliation.

Expected output: A match review and field-mapping plan, with reconciled results if changes were authorised.

Read the actual skill file โ†’

Access and verification

These are reusable procedures, not preconnected accounts. A drafting request stays a draft. If an external action is authorised, inspect its actual result before calling the task complete. A role name does not grant tool access, buy services or establish professional certification.